CE Designs

Frequently Asked Questions

Can I see samples of your stationery?
Yes, you will get a visual of your chosen stationery and samples of the material.
Can I arrange a consultation with you?
Yes, we can arrange a complimentary one hour consultation with you to ensure you have the most amazing bespoke design possible. During this time a designer will go through our range of styles and shapes, colour and pattern choices and discuss your ideas in detail.
What are your prices?
As each client order is bespoke it is impossible to have a list of prices. Price will depend on the style, the material chosen, the amount of layers, inserts etc. which we will discuss with you during your consultation. Your initial one hour consultation is complementary as is your first quote.
How long will my stationery take to create and when should I order?
For weddings we would recommend that you order your stationery 6 - 9 months before the wedding/event. This will allow time for proofs, amendments, handwriting them and sending them out 2 - 3 months prior to your wedding/event. Initial set up and proofs can take up to 2 weeks. Changes or amends to proofs can take up to 2 working days. Printing and production can take up to 8 weeks from final approval of proofs.
How do I place an order?

You need to decide upon design, colour scheme, wording & fonts. (We can help you with this)

Work out the quantities you require. We advise ordering a small quantity of extras to cover any guest list additions, handwriting mistakes and keepsakes.

We will then issue a quote based on your choices. We would also advise you contact us to check availability before ordering.

Complete the Order Form.

Send completed Order Form along with a 50% deposit to secure your order. (Full payment is required for orders below £100 or if required within 6 weeks)

On receipt of your order you will then be emailed a set of proofs to check the spelling and wording of the inserts. Please check and advise of any amendments or approval. When your order has been completed and is ready to be despatched we will then request the final payment. This must be paid prior to despatch.

Do you offer a choice of fonts?

Yes! As designers we have a vast range of fonts for you to choose from to suit any theme. If you have seen a particular font you like let us know and we will try and source this for you.
Can you help me with wording?
Yes! We will also provide you with our Ordering Information Guide which gives examples of wording.
Can you deliver my stationery to me when it is ready how much will it cost?
Yes! We send out all orders via courier or by Royal Mail. You will be advised of the cost of delivery when your products are ready to be despatched and costs will be added to your final bill. Deliveries will need to be signed for upon receipt. Alternatively you may collect your stationery from us at a prearranged date/time.
Is there a minimum order?
Minimum order is 30 invitations. We can process smaller orders but there would be a charge to cover shipping costs as we do not currently hold stock but order the materials in for each order.
What happens if we want to cancel our order?
Because all orders are custom made to your requirements cancelling your order will be subject to certain charges: Orders cancelled before you have approved your proofs will be charged at 50% of the order value, or on the basis of time spent plus any costs incurred by CE Designs, whichever is the greater. Orders cancelled after you have approved your proofs will be charged in full.